Contact information

At Apey, consumer trust and transparent communication are our highest priorities. If you have any inquiries regarding our products, order fulfillment timelines, shipping tracking updates, or return requests, please do not hesitate to contact our dedicated customer support desk.

Official Contact Channels

  • Store Name: Apey
  • Digital Storefront URL: www.apey.shop
  • Customer Support Email: info@apey.shop
  • Customer Support Phone: +61 485 986 390
  • Legal Parent Company: BESSER AND CO. ESTATE AGENTS PTY LTD
  • Corporate Registration Identifiers: ABN: 36 054 523 830 | ACN: 054 523 830 | D-U-N-SĀ®: 743934234
  • Registered Corporate Address: LEVEL 1, 153 Carlisle St, Balaclava, VIC 3183, Australia
  • Principal Executive Officer: Gregory Seeney
  • Customer Support Hours: Monday through Friday, 9:00 AM ā€“ 5:00 PM (EST / US Eastern Standard Time). Our global digital support desk actively interfaces across US operational time zones to assist our North American clientele. We aim to respond to all electronic mail inquiries within 24 business hours.

Order Inquiries Notice

For efficient service regarding existing purchases, please ensure your email communication includes your full legal name and your unique Apey Order Number issued during your checkout sequence.