Contact Information

In strict compliance with international digital commerce transparency mandates, consumer protection statutes, and advertising integrity frameworks, Apey (www.apey.shop) hereby provides our formalized merchant identification, corporate registry credentials, and direct consumer communication vectors below.

1. Legal Corporate Identification

This online digital storefront operates under the direct legal ownership, corporate governance, and fiscal responsibility of our parent enterprise:

  • Legal Parent Company: BESSER AND CO. ESTATE AGENTS PTY LTD
  • Australian Company Number (ACN): 054 523 830
  • Australian Business Number (ABN): 36 054 523 830
  • D-U-N-S® Global Number: 743934234
  • Principal Executive Officer: Gregory Seeney

2. Verified Physical Registration Address

Our legally registered corporate headquarters and administrative seat are located at the following physical asset node:

LEVEL 1, 153 Carlisle St, Balaclava, VIC 3183, Australia

Consumer Notice Regarding Product Returns: The physical corporate address specified above serves strictly as an administrative and registration office. It is not equipped to act as a fulfillment center or inventory processing hub. Please do not dispatch physical cargo, parcels, or returned inventory to this location without securing explicit written authorization and a prepaid logistics label from our customer care desk. Unannounced shipments dispatched to this administrative seat will be systematically rejected.

3. Direct Merchant Communication Channels

For instantaneous routing of consumer inquiries, order tracking audits, billing verifications, or technical support, please interface exclusively through our verified communication networks:

  • Official Customer Support Email: info@apey.shop
  • Verified Customer Support Telephone: +61 485 986 390
  • Authorized Storefront Domain URL: www.apey.shop

4. Support Desk Operational Framework

While our parent corporate registry is structurally rooted within Victoria, Australia, our global digital customer care infrastructure actively interfaces across North American time zones to deliver seamless operational assistance to our United States clientele:

  • Active Support Windows: Monday through Friday, from 9:00 AM to 5:00 PM (EST / US Eastern Standard Time).
  • Service Level Commitment: Our support coordinators aim to thoroughly audit, process, and respond to all formalized electronic mail inquiries within 24 business hours. For accelerated diagnostic routing regarding existing transactions, please ensure your transmission explicitly incorporates your full legal name and unique Order Number.